:Street Light FAQs

How can I get an additional streetlight or request streetlights be installed in my neighborhood? A: To ask about streetlights in your neighborhood, please put your request in writing with location details and mail to: City of Bloomington, Public Works Department PO Box 3157 Bloomington IL 61702 or email to engineer@cityblm.org or fax to (309) 434-2201

My streetlight is out! What should I do? A: Please dial (309)434-2225 and be prepared with the street address closest to the light and the pole number (if you are able to find it). You can leave the information on the streetlight voicemail or speak to the office staff. You can also email the information to engineer@cityblm.org Please tell us if there is a single light out or if several are out. We will report these streetlights to either Ameren Illinois or Corn Belt Energy, the two local utility companies. A list of streetlight outages will be sent to the utility companies every Monday. It is the utility companies’ goal to replace burned out streetlights within five (5) working days of receiving the notification. This timeframe is weather dependent. If the problem is greater than just a burned out bulb, a technician will be assigned to repair the light within four weeks. This timeframe is weather dependent. Also notify us if a light is on all the time. The daylight sensor may be malfunctioning and should be repaired.

The streetlight in my alley is out! What should I do? A: Follow the same instructions for reporting a regular streetlight. ,

What if I want a streetlight in my alley? A: Please contact your electrical service provider for assistance with this request. ,

If I want to report the streetlight myself to the utility company, how do I know which company to call? A: Whichever company you pay your utility bill to will be the company servicing that streetlight. If you don’t know the service area that you are in, please refer to the general contact information above and our staff will be glad to assist you. ,

Does the City have staff that maintains streetlights in the city? A: The City Electricians are responsible for the ornamental lights in the city. They also maintain the pole, underground wire, fixtures and globes on Corn Belt Energy lights. Corn Belt Energy maintains the lamp and photocell. Ameren Illinois handles all issues with their lights. ,

Why do some streetlight bulbs look white and some look orange? A: Different styles of light work at different color temperatures. The white lights use a mercury vapor or metal halide lamp while the orange lights use a high-pressure sodium lamp. ,

Why do I see some streetlights going on and off? A: This indicates a high-pressure sodium lamp (orange light) is nearing the end of its life. ,

Why are some streetlights painted while others are not? A: Older streetlights rust and need to be painted. The new standards both for the City and across the country specify aluminum flutes or galvanized poles that don’t require painting. ,

What can be done when a streetlight is a nuisance because of its location and brightness? A: Please report it to the City. We will contact the utility company about a possible solution. ,

How many streetlights are in the City of Bloomington? A: Ameren Illinois has 4,284 streetlights and Corn Belt Energy has 2,703. ,

How do I contact Ameren Illinois or Corn Belt Energy? A: Ameren Illinois – 1-800-755-5000www.ameren.com Corn Belt Energy – (309) 664-9265, (309)662-5330www.cornbeltenergy.com

Relates to the following request types

• Street Lights